I recently browsed through some of your patients reviews. Of perticular interest to me was a patient of yours who had an SRS performed by you some time ago. She mentioned many delays and disappointments with the process as a whole – as I understood it anyway.
For example, she stated that during your initial consultation with her, you apparently made it very clear to her that the SRS was NOT going to happen anytime soon and that certain things needed to be done prior to setting a dte for her SRS. One thing which needed to be done was electrolysis of the genital area. She siad it took her severl month to complete her hair removal treatments. There were a few other things as well which delayed her SRS by many months.
Dr. Reed, while I understand the need for this to be done the ‘right’ way, I am also very aware that I am currently 48 years old.That said, if I were to come to your office for an initial consultation, the absolute last thing I would want to hear is that my SRS would NOT take place anytime soon due to various reasons – exactly what this person I spoke of experienced with you.
I feel strongly that an SRS should take place as soon as possible once the required documentation, the lab work, the examinations, and whatnot have taken place.
My question to you, Dr. Reed is this: Is there any way that I could know ahead of time what would be expected from me in terms of being fully prepared for my SRS? For example – electrolysis if the genital region could easily take months to complete. Is there any reason why I would not be able to begin those treatments now or in the near future therefore avoiding unnecessary lenghty delays which would – in turn, help the ‘process’ go all that much more quickly? In short, I would appreciate very much if you would please inform me of various things that I could have done ahead of time – like electrolysis? Dr. Reed, I truly have a legitimate need to know these things up front since I would much prefer to know well in advance any and all things that could begin now that would eliminate unnecessary and lengthy delays with regards to my getting an SRS with you. In short: I would much rather not have any unforseen and unexpected “surprises” during my initial consultation with you that would result in a long delay in getting my SRS.
Obviously, I would prefer the SRS to take place as soon as possible. Sure, I can understand and agree with a short delay of perhaps a few months at the very most so that everything gets done that needs to be done prior to surgery. But, if that delay were to be in the range of, say, four or more months from the date of my initial consultation excluding unforseen problems which became apparent ONLY after my consultation, then I would be have to extend my search and continue looking for a surgeon who would not leave me hanging, so to speak.
Dr. Reed, please advise?
Marla
Good morning Marla,
Thank you for your perfectly lovely letter.
The ability to express oneself is emblematic of one’s personal intelligence, and yours comes off as being one of
the more complete and practical letters we receive in over 250 E-mails every day.
I do not know off-hand this patient you mention, but if I had some more background information I possibly would recognize her. Anyway, there is probably a good deal of truth in what she says, perhaps some exaggeration too, and of course a few facts left out for artistic license.
Yes, I am the chief safety compliance officer of our operation here and we are only as good as our last patient.
Of diverse factors about a patients profile that would deem them to be a high risk, many are correctable and recommendations are made, such as being markedly overweight, diabetes out of control, under-nutritional
status (yes, that too). When we take a patient on board we want to be sure they have better than a fighting chance they’ll make it and this means not by the skin of their teeth, but with flying colors.
Many of our patients schedule in for surgery within a few weeks after their initial contact. They know the drill and are prepared. Our attached letter gives you some information about how to prepare.
An electrolysis diagram is posted on our web-site.
Be assured we will do everything possible to guide you, answer your questions, address your concerns, and make you a happy camper with us.
By the way, just to mention…
The month of August we are doing 5 cases for 10,000 each, if this is of help. 2 positions left. This has not been done for 3 years, but because of enhanced volume recently we are able to borrow from Peter to pay Paul, to help out the indigent.
Be assured when you visit Miami we will show you every courtesy,
Harold M. Reed, M.D.
305-865-2000